As-salamu `alaykum wa rahmatullah

Kate Fox (an anthropologist with a great sense of humour) wrote a nice chapter on ‘Queuing’ in her book ‘Watching the English.’ Below is an excerpt…

“The English expect each other to observe the rules of queuing, feel highly offended when these rules are violated, but lack the confidence or social skills to express their annoyance in a straightforward manner. In other countries, this is not a problem: in America, where a queue-jumper has committed a misdemeanour rather than a cardinal sin, the response is loud and prescriptive: the offender is simply told ‘Hey, you, get back in line!’ or words to that effect. On the Continent, the reaction tends to be loud and argumentative; in some other parts of the world, queue-jumpers may simply be unceremoniously pushed and shoved back into line – but the end result is much the same. Paradoxically, it is only in England, where queue-jumping is regarded as deeply immoral, that the queue-jumper is likely to get away with the offence. We huff and puff and scowl and mutter and seethe with righteous indignation, but only rarely do we actually speak up and tell the jumper to go to the back of the queue.”

If you’re English or grew up in England, let’s just say that you might have a few problems in Egypt when it comes to queues. Ok, wait, let me backtrack on that… most of the time, there are no queues! The first time I realised there was a problem was when way back in my early days, I stood in a ‘queue’ (or what I thought was a queue), only for it to never move! Well, I never seemed to be getting any closer to the cashier…

Don’t do what I did… don’t be so English in the middle of Egypt. The sun will probably set before you get anywhere. If you see that there are a lot of people aiming to get to a cashier for example or a ticket booth at the train station, you will at times have no choice but to help yourself get in there too. If you decide to be a bit miskeen and give way to everyone, then you’ll be waiting for an awfully long time. In a lot of places here, it is commonly understood that queuing doesn’t always mean ‘forming a straight line’ and in Egypt, well erm, queues can come in all sorts of shapes and sizes (so it’s probably wise not to stand there trying to figure out where the queue is or where it ends!) 🙂

“… in some other parts of the world, queue-jumpers may simply be unceremoniously pushed and shoved back into line…”

In Cairo you’ll find that sometimes you’ll be unceremoniously pushed and shoved, not back into line, but just pushed and shoved back (and out of sight). The funny thing is, you can do the same to others and not be stared at like you’re from outer space. For the record, I’ve never pushed anyone out of line (although I’ve been tempted), but a piece of advice if you’re new here: if you wish to get served in busy places, you’ll need to stick strong to your place, square up and move with the crowd, otherwise you’re going absolutely nowhere. Most of the time, the que-jumpers don’t realise that they’re doing something wrong (it’s actually quite normal to do it here), so arguing with them won’t really solve anything, but it does sometimes work telling them that you’ve been waiting a long time before them.

For sisters, it can be at times frustrating when there are many men crowding places where a queue will most likely never form; around a stall for example, or at a juice bar. Personally, I prefer not to get inside the crowds (don’t recommend it for sisters either) but this is a cool trick: Stand at a short distance and wait for 5 mins not doing anything except looking to the front of the ‘queue’, and soon enough the guy at the cashier/stall/wherever you wish to get served will definitely notice and he’ll tell the guys to make way for you 🙂 Sometimes you get served before others who’ve been waiting longer than you!

So all in all, the message I’m trying to get out is: Get used to que-jumpers (in a land where this isn’t a crime, I guess they’re not guilty), don’t feel insulted when you’re the victim on a daily basis, don’t bear any grudges when it happens, and hey if you see that there is some empty space in front of you, it doesn’t hurt filling it up lol.

Once, I actually saw (and joined) a nice queue at the exchangers. It was quiet, straight, not crowded at all, very much like the simple queues at my local Natwest bank . I thought ‘Wow, what a change’ when out of the bright blue a lady calmly walks past me (you could say I was invisible) and erm, just squeezed in – right in front of me too. I don’t know what was funnier, the calm sophisticated manner in which she did it, or the fact that I finally realised this is something I could never get used to despite all my years of living here. I guess Kate Fox pretty much summed up my predicament of why I could never confront a queue-jumper. What’s worse is that I’m not even English; I’m just a Londoner.